Contact Us

Our Customer Service Center can help you with any questions concerning an existing deposit account, a recent application, or any product or service offered by ERIEBANK.

You can contact us by:

  • visiting your local ERIEBANK office,
  • calling or texting 1-888-822-2990 between the hours of 7:00 a.m. and 7:00 p.m., Monday through Friday, and 8:00 a.m. to 3:00 p.m. on Saturday,
  • or try ServiceCall or Personal eBanking for 24/7 access to your ERIEBANK accounts. Simply dial 1-866-224-7314 to gain access to your account balance, information on checks or withdrawals, verify deposits, transfer funds, make loan payments or more.

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Business Customers:
 
  • First Data - 1-800-542-1894
  • Clover - 1-855-853-8340
  • Authorize.net - 1-877-447-3938
  • Payeezy - 1-855-448-3493
  • Wausau (Online Banker Issues) - 1-866-711-0566


 

You can also email us at CustomerServiceCenter@ERIEBANK.bank, or click the Live Chat link at the corner of the page and we'll be happy to assist you.

Check out our Frequently Asked Questions for common solutions.

Send Erie Bank an email

Do not send sensitive information, such as social security numbers or account numbers, through this form.

Find a Location

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