Erie Bank

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Your financial security is important to us.


rightSafeTravels.pngFraud detection monitoring controls on your ERIEBANK debit card are set to recognize out-of-state transactions that are uncommon. To ensure these security settings won’t disable your check card from making purchases while you’re out of town, let us know your travel plans before you go! It’s easy to do directly from your mobile device through ERIEBANK’s mobile banking app, goMobile!
 

SUBMIT TRAVEL PLANS:

  • Under Mobile Services, notify the bank of your upcoming travel plans to ensure security settings won’t disable your card while you’re away.


TURN YOUR DEBIT CARD ON OR OFF:

  • Manage your debit card availability by deactivating your debit card within Mobile Services when you misplace it to prevent fraudulent activity. Reactive it when you find it with the click of a button!


FRAUD ALERTS:

  • Should your card be disabled, make sure we can reach you by making your cell phone number your primary contact number. Within Mobile Services, click on My Profile and Update Phone Number.

These features are also available on your desktop with Peronsal eBanking.

Copyright ©   ERIEBANK

Headquarters: 2035 Edinboro Road | Erie, PA 16509

Phone: (814) 868-7523 | Fax: 1 (814) 868-7524

Customer Service Center: (888) 822-2990

Email: CustomerServiceCenter@ERIEBANK.bank

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Photo courtesy of Dorothy Kloss