Taking Steps to Limit Spread of COVID-19: All lobbies are available by appointment only. Drive-up services will remain open for regular hours, where available, with the exception of the Mentor Midland drive-up, which will remain closed.
Our Customer Service Center can help you with any questions concerning an existing deposit account, a recent application, or any product or service offered by ERIEBANK.
You can contact us by:
- visiting your local ERIEBANK office,
- calling 888-822-2990 between the hours of 7:00 a.m. and 6:00 p.m., Monday through Friday, and 8:00 a.m. to 3:00 p.m. on Saturday,
- or try ServiceCall or Personal eBanking for 24/7 access to your CNB accounts. Simply dial 1-866-224-7314 to gain access to your account balance, information on checks or withdrawals, verify deposits, transfer funds, make loan payments or more.
- First Data - 1-800-542-1894
- Clover - 1-855-853-8340
- Authorize.net - 1-877-447-3938
- Payeezy - 1-855-448-3493
- Wausau (Online Banker Issues) - 1-866-711-0566
You can also email us at CustomerServiceCenter@ERIEBANK.bank and we'll be happy to assist you.
Check out our Frequently Asked Questions for common solutions.