Taking Steps to Limit Spread of COVID-19: See office hour availability, as well as how we can assist clients and businesses.

Customer Service

Our Customer Service Center can help you with any questions concerning an existing deposit account, a recent application, or any product or service offered by ERIEBANK Bank.

You can contact us by:

  • visiting your local ERIEBANK office,
  • calling 888-822-2990 between the hours of 7:00 a.m. and 6:00 p.m., Monday through Friday, and 8:00 a.m. to 3:00 p.m. on Saturday,
  • or try ServiceCall or Personal eBanking for 24/7 access to your ERIEBANK accounts. Simply dial 1-866-224-7314 to gain access to your account balance, information on checks or withdrawals, verify deposits, transfer funds, make loan payments or more.


You can also email us at CustomerServiceCenter@ERIEBANK.bank, or click the Live Chat link at the top of the page and we'll be happy to assist you.

Check out our Frequently Asked Questions for common solutions.

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